Refund policy
Refund policy
Last updated: 13 October 2026
Every PrintVerseStudio product is printed to order, just for you. Because of this, we do not accept returns for change of mind. If something is wrong with your order, we will always make it right.
Damaged, defective or wrong items
If your item arrives damaged, misprinted or defective, or is not the product or size you ordered, we will send you a free replacement or give you a full refund.
- Contact us within 7 days of delivery at jayujawarani1315@gmail.com.
- Share your order number, clear photos of the issue, and an unboxing video. An unboxing video is required for damage and misprint claims, so please record one when you open your parcel.
- The item must be unused, unwashed and in its original packaging.
Size issues
Please check the size chart on each product page before ordering. Because each item is printed to order, we cannot accept returns or free exchanges for a wrong size or change of mind. Measurements may vary by up to 0.5 inch, and colours may look slightly different from your screen; these are normal and not treated as defects.
Refunds
Approved refunds are made to your original payment method within 5 to 7 business days. Your bank may take a few extra days to show the amount. If your parcel is lost in transit, we will reship it or refund you once the courier confirms the loss.
Cancellations
You can cancel an order only before it goes into printing, which usually happens within a few hours of ordering, so contact us as soon as possible. Once printing has started, the order cannot be cancelled.
Contact
Email jayujawarani1315@gmail.com for any help with your order.